Terms of purchase
GENERAL TERMS OF PURCHASE FOR FOMA PRODUCTS
GENERALLY
All orders and agreements are executed in accordance with current prices, discounts and sales conditions on the day of delivery. If the buyer, without undue delay, has not canceled the order when the order confirmation has been announced, the order will be executed as normal.
PARTENE
The seller is: Foma Norge AS (Org.nr .: 915 740 243), and is hereinafter referred to as the seller / dealer
The buyer is: The company, institution or other form of enterprise that carries out the order, or is listed as the buyer when ordering, and is hereinafter referred to as the buyer / buyer.
CONCLUSION OF AGREEMENT
The agreement is binding on both parties when the buyer has sent his order to the seller.
However, the agreement is not binding if there have been typing or typing errors in the offer from the seller in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that such an error existed.
PRICE
The stated price for the goods and services is ex. VAT, shipping and any other fees, unless otherwise stated. When ordering, the total price including shipping, VAT and fees will be displayed. Subject to change in currency. In the event of currency changes (devaluation, revaluation), the prices of contracts entered into will be changed in the same proportion as our base prices may be changed, even if this is not specifically mentioned in the contract.
If there have been typing or printing errors of significant size from the Seller and / or the Seller's partners, in advertisements and the like. or the online store that is greater than 15% of the normal retail price, the Seller may unilaterally delete or reject an order. However, such errors must be corrected within a reasonable time after the error was discovered.
PAYMENTS
The seller can demand payment for the item from the time it is sent from the seller to the buyer.
If the buyer uses a credit card or debit card when paying, the seller can reserve the purchase price on the card when ordering. The card will be charged the same day as the item is sent.
When paying with an invoice, the invoice to the buyer is issued when the item is shipped. The payment deadline is stated on the invoice and is a minimum of 14 days from receipt.
TRANSPORTATION
All delivery times are considered indicative. When delivery time is estimated in number of days, this is in number of working days. Charterer time may be added. Delivery takes place when the buyer, or his representative, has taken over the thing.
Transport damage must be noted on the consignment note / consignment note and must be reported immediately to the carrier's nearest driving office. Notifications of transport damage that the carrier does not receive within 7 days will not be covered. Damaged goods that have been assessed by the carrier must be returned to us at our expense. Copy of consignment note on received goods must accompany defective goods.
On domestic shipments, the shipping zone surcharge is calculated on the net invoice amount at the following rates:
Zone 1: Item Nos. 0000-2609 and 3000-3829 4.5%
Zone 2: Item No. 3830-4999 5.0%
Zone 3: Item No. 5000-5999 5.0%
Zone 4: Items Nos. 2610-2999 and 6000-7999 5.0%
Zone 5: Item No. 8000-9499 5.5%
Zone 6: Item No. 9500-9999 6.0%
Minimum shipping NOK 100, - This means that all zone freight under kr. 100, - automatically rounded up to NOK. 100, -.
The supplier is not responsible for delivery delays due to circumstances over which he has no control.
RETURN OF GOODS
Return of goods MUST be approved by Foma before return. Only returns of goods in unopened, original packaging are accepted.
Goods or packaging with a price tag, tape or writing are not accepted as returned goods. The packing slip or invoice copy must, together with the return agreement issued by Foma, accompany the item so that the return can be approved. If the return conditions are not met, the item is automatically returned to the sender at his expense.
Discontinued items or specially ordered items are not received in return.
Shipping on returned goods is covered by the sender. Returned goods are credited with 80% of invoiced value. Error deliveries are credited in full. When returning goods where Foma is the freight payer, the goods must be sent with our cooperating carrier at all times, which is currently BRING. Items shipped with other carriers will not be covered by us.
GUARANTEES / RIGHT OF COMPLAINT / RIGHT OF CANCELLATION
For consumer products, the current regulations laid down by the authorities apply. However, some products may have special guarantees that exceed what the authorities have decided. Damage / defects covered by the "right of complaint" are repaired by Foma by having the product repaired.
For industrial products, 12 months are given. warranty. Any special guarantees are in addition.
The Right of Withdrawal Act does not apply to purchases / agreements between companies. The seller does not give the right to withdraw from the delivery of products, unless otherwise agreed in writing.
COMPLAINTS
Complaints must be made as soon as errors or defects are discovered. It is assumed in the event of a complaint is that the recipient checks the product upon receipt. If the fault is visible and can be easily rectified, the receiver can rectify the fault immediately. If the fault is of a more difficult nature, the nearest service workshop must be contacted. If an item where a warranty repair or replacement is required has a retail price of more than NOK 300, - incl. VAT, a receipt for the purchase must be attached from the customer's side.
All items ordered from the importer as warranty claims will be invoiced to the customer in the usual way. Submitted goods from the customer for whom warranty compensation is required will be credited when the goods have been checked and a complaint accepted. Shipping to / from the workshop is provided by the customer. A submitted, defective item that is not covered by warranty due to. user error, will be repaired and sent to customer, at customer's expense. The supplier's liability for the delivered goods does not include indirect damage or loss to a third party / third party. Warranty repairs that are to be covered by Foma Norge AS or our cooperating workshops, presuppose a copy of the purchase receipt and that the right to make a complaint is complied with.
REPAIRS
All repairs carried out at Foma Norge AS's own workshop are invoiced to the customer by road. prices.
All shipments to and from Foma Norge AS are charged to the customer.
The customer has a duty to complain to the carrier where transport damage or defect is demonstrated, immediately upon receipt of goods. Ref. point 3.
SMALL ORDER SUPPLEMENT
For orders under DKK 500, - net is charged a small order surcharge of NOK. 50, -.
OTHER
We reserve the right to make changes to the dimensions and designations.
Disputes must be brought before a court / authority at the supplier's place of business.
When ordering, the customer agrees to these delivery conditions.